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ACTION MASTER MARINE TESTIMONIAL BY John and Nancy Parker
John and Nancy Parker
Action Master is best described by its name. This company Masters the Action of professional marine services. From the first call and continuing through the completion of the work order, Mary keeps the customer fully advised of the progress of the job. She is happy to answer any and all questions that you may have about a repair and if she does not know the answer she will research it and get back to you promptly!
Mary's husband, Walter, is the service manager. He is as knowledgeable about marine diesels as any mechanic I have encountered along the middle Atlantic Coast and eastern Chesapeake Bay areas.
Action Master recently assisted me with an engine oil leak while we were out of the area. I called Mary and described my situation. She suggested I send some photos to her and she would get them to Walter. Walter called back shortly with his assessment of my situation. He suggested several things to troubleshoot prior to getting underway and a few things to monitor while underway making our way back for repair. Action Master's willingness to help with professional advice potentially kept us from the clutches of an unscrupulous boat yard is noted and appreciated.
This is one example among several that illustrate the type of people and service you will receive from Action Master!
Did I mention talking with Walter and explaining my engine situation to him greatly reduced my anxiety on the trip home. My telephone conversation with Walter was better than any tele-med consult I have ever received! Action Master cares about you and your boat. Do yourself and boat a favor, use Action Master for all of your boating needs!
John & Nancy
Albemarle Plantation, NC